Field Reimbursement Specialist Senior Manager - West

Company: Amgen SA
Location: Los Angeles
Posted on: February 1, 2025

Job Description:

Join Amgen's Mission of Serving PatientsAt Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.Field Reimbursement Specialist Senior Manager - WestWhat you will doThe FRS Manager is responsible for executing the reimbursement strategy to ensure optimal access to products within Patient Access and Reimbursement (PAR). This role involves leading and managing a Field Reimbursement Specialists (FRS) team to achieve established goals, meet regional metrics/service level requirements, and ensure compliance with all goals in a fiscally responsible manner. The FRS Manager will participate in strategic meetings at various levels and lead their team to success.

• Lead and manage a team of Field Reimbursement Specialists to meet goals and objectives through compliant behavior
• Develop and implement regional and national strategies to support product access within targeted accounts
• Conduct regular evaluations, coaching, and direction of local business plans and presentations
• Hire, motivate, and retain high-performing individuals
• Collaborate with leadership to define and establish appropriate behaviors and actions for high levels of client satisfaction
• Provide mentoring and consultative services to FRS, including technical expertise, quarterly business reviews, and managing strategic and tactical projects
• Ensure FRS compliance with established business rules through field visits and virtual meetings
• Develop and document workflows and procedures and ensure FRS are informed of all process developments and issue resolutions
• Coordinate and assist with training
• Gather feedback from trainees and trainers to continually improve the training program
• Support the FRS Trainer as secondary point of contactWorking Conditions:
  • General office demands - Remote, Work from Home
  • Must be able to travel up to 50%
  • Must have a valid driver's license with a clean driving record
  • Possible long periods of sitting and/or keyboard workWhat we expect of youThe field reimbursement manager we seek is a leader with these qualifications.Basic Qualifications:Doctorate degree AND 2 years of public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical supportORMaster's degree AND 4 years of public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical supportORBachelor's degree AND 6 years of public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical supportPreferred Qualifications:
    • Bachelor's degree in business, healthcare, or a related field
    • Minimum five years of experience as a manager/first-line leader or demonstrated leadership and ability to motivate, coach, lead, and execute strategy
    • Minimum two years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support with Buy and Bill products
    • Strong understanding and experience in the Access & Reimbursement environment
    • Proven strategic planning and analytical experience
    • Strong written and oral communication skills
    • Proven presentation and facilitation skills
    • Organizational skills and project management experience, including the ability to manage multiple projects
    • Experience engaging with multiple stakeholders to deliver results for multiple priorities
    • Strong computer literacy, including Word, Excel, and PowerPoint, and the ability to conduct web-based meetings
    • Experience in the healthcare industry, including insurance verification, claim adjudication, physician's offices or clinics, pharmacies, and/or pharmaceutical manufacturers
    • Strong customer service experience
    • Previous experience in launching new specialty pharmaceutical/biologics products or indications
    • Knowledge of Managed Care, Government, Federal payer sectors, and Integrated Delivery Network/Integrated Health Systems
    • Experience defining training goals and objectives with key internal clients
    • Experience with specialty products (preferably specialty injectables) acquired through Specialty Pharmacy
    • Advanced knowledge of medical insurance terminology and the ability to analyze and interpret regulations and legislationWhat you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $187,920.00 to $208,933.00. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
      • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
      • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
      • Stock-based long-term incentives
      • Award-winning time-off plans
      • Flexible work models, including remote and hybrid work arrangements, where possibleApply nowfor a career that defies imaginationObjects in your future are closer than they appear. Join us.careers.amgen.comApplication deadlineAmgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Keywords: Amgen SA, Montebello , Field Reimbursement Specialist Senior Manager - West, Executive , Los Angeles, California